Customer Support
We strive for complete satisfaction and take pride in our award winning customer service.
This support section was created to give you the tools to answer many questions and to troubleshoot and fix many problems. If you are having difficulties with your products or have any questions in general, please feel free to contact us at any point. Or use the links below to obtain the information that you are looking for.
- Product Registration - Please complete this form to ensure that you receive the best customer service possible.
- Shipping Information - This page will provide detailed information regarding our FREE SHIPPING policy, shipping methods, rates, delivery time and shipments outside of the USA. Information on lost or damaged shipments.
- Warranty Info - Please read our complete warranty information.
- Returns and Exchanges - If you are experiencing a problem or are unsatisfied with your purchase, please use this page to request a Return Authorization Number.
- Contact us - Our complete contact information
- Feedback – An opportunity for you to help design the next generation product or help us improve our service.
- User Guides - Download or browse our user guides for complete product information and maintenance tips.
- Troubleshooting – Some problems can be remedied quickly and easily on the spot.
- FAQ - Find answers to frequently asked questions regarding our products use, features, repairs and service.