• Federal Express ground, United Parcel Service (UPS) and the US Postal Service (USPS) are our standard methods of shipment to all areas within the Continental U.S.
• Orders are usually shipped in 1-2 business days.
• Flat rate shipping : Only $4.99 per order. Orders over $100 ship free !  .
• International orders take longer. We will contact you by e-mail if we have any questions regarding your order, or if there will be a significant delay in processing your order.
• Shipments to Alaska, Hawaii and US Territories will be billed at standard rates.
• Shipments going to APO's , FPO's and P.O. Boxes will be shipped via the US Postal Service regardless of shipping option chosen. 

We use FedEX, UPS and the US Postal Service to ship to most addresses in the continental US. If you are unable to receive packages using either of these services please let us know when you place your order.

• On UPS Next Day and UPS 2nd Day Air shipments we make all efforts to ship the same day you order.
• Orders received after 3 pm MT may not ship until the next Business Day.
• We will contact you if any additional delays are necessary.
• Large, bulky, or heavy items may incur additional Express (air) Shipping charges.
• Please be sure you have provided DAY TIME contact information. \The Express (air) Shipping rates in the chart below are averages. They may not reflect the cost of shipping the items you order to your address. Our web site will post an average cost for Express Shipping of a single unit. This cost will be adjusted up or down to the ACTUAL cost of shipping your package via UPS 2nd Day or Next Day Air. If these charges exceed the average by more than 10% you will be contacted via e-mail and/or phone to approve the shipping charges. Please be sure you have provided DAY TIME contact information. If we cannot reach you the shipping of your package may be delayed.

• We ship to all US addresses, including military addresses (APO, FPO) and US Territories, as well as all Canadian addresses.
• We do ship to other international destinations. All addresses outside of the US48 pay the exact cost of freight. Please contact us for a shipping cost estimate.
• NOTE: When ordering on-line our website applies an average shipping cost for the shipping method you choose if other than standard freight. We will adjust the cost before your credit card is charged.
• Please feel free to contact us for a shipping estimate.
• We ship via UPS and USPS Airmail.
• OUTSIDE THE US48 -- FREE Shipping is not available outside of the US48. You pay the exact cost of shipping your Air Package. Since exact cost cannot be determined until your order is ready for shipment and shipping cost vary greatly by destination and weight, the charges shown on your invoice represent the "Average Cost" of shipping a sample package using the service you select. Your credit card will be charged exact cost of shipping your order. If your cost exceeds the "average" by more than 15% you will be contacted via e-mail to approve the shipping charges. Canadian customers are responsible for all Canadian Taxes at delivery.

• DAMAGED shipments and/or packages which appear to be damaged should be refused at the time of delivery.
• Please e-mail us at sales@pro-ears.com or call us at (800)-891-3660 in case of damaged or lost shipments